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Why has my pending order not been executed?

Your pending order may experience a delay in execution due to various market conditions. Factors such as price fluctuations, market volatility, and liquidity can impact the immediate fulfillment of pending orders. It's crucial to ensure that your pending order aligns with the current acceptable market range.

Additionally, please note that market conditions can also affect orders executed under the terms of market orders. If you encounter delays or unexpected behavior, consider adjusting your order parameters to better match the prevailing market conditions. Our team is here to assist you, so feel free to reach out if you have any concerns or need further clarification.

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LEGAL INFORMATION:

Finnso is a registered trademark of DXA Capital Investment Services S.A., with company registration number 173460001000 and registered address at 23, Rigillis str. Athens, Greece. DXA Capital Investment Services S.A. is regulated by the Hellenic Capital Market Commission (HCMC) with licence number 2/997/5.10.2023.

RISK WARNING:

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74 - 89 % of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please read and make sure that you fully understand our Risk Disclosure (KIDs), Company’s Terms & Conditions, Privacy Policy, Cookies Policy, and Complaints Handling Policy that are available on our website. Company does not direct its website and/or its services to any person in any Jurisdiction where use of its website and services is prohibited by local laws or regulations. When accessing this website from a country where its use may or may not be prohibited, it is the user's responsibility to ensure that the use of this website complies with the local laws and regulations.

Finnso does not provide Services to certain jurisdictions due to prohibition of CFD trading or Sanctioned / Restricted areas. We don’t provide our Investment Services to Natural and Legal persons in US, Cuba, Iran, Syria, Libya, Somalia, Sudan, Yemen, Venezuela, Seychelles, Bermuda, Japan, Hong Kong, Canada, Myanmar, North Korea, Russia and in certain areas of Ukraine. Additionally, we are not providing services to OFAC, FAFT, EU, UN restricted or Sanctioned countries.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.